SMS / TEXT MESSAGING TERMS

Effective date: May 18, 2026
Last updated: May 18, 2026

These SMS Terms govern text messages sent by Regener8 Health & Wellness, LLC ("Regener8," "we," "our," "us") to you. By providing your mobile number and opting in, you agree to these SMS Terms, our Privacy Policy, and our Terms of Service.

1. Program description

Regener8 sends text messages for the following purposes:

• Account and clinical — appointment confirmations, reminders, lab-result availability, prescription shipping notifications, intake follow-up.

• Care coordination — messages from your care team about your wellness program.

• Promotional (only if you opt in) — limited offers, program updates, educational content.

2. Opting in

You opt in by checking the SMS consent box on a Regener8 form, replying YES to a confirmation text, providing your number to a Regener8 staff member with verbal consent, or otherwise affirmatively agreeing to receive texts. Consent is not a condition of purchase.

3. Message frequency

Frequency varies based on your activity (visits, prescriptions, program enrollment). You should expect:

• Up to several account/clinical messages per week during active care.

• Up to 4 promotional messages per month if you opted into marketing.

4. Costs

Message and data rates may apply depending on your mobile carrier plan. Regener8 does not charge for the messages themselves.

5. How to get help or stop messages

• Reply HELP at any time for assistance, or contact support@regener8now.com.

• Reply STOP at any time to cancel. You will receive one final confirmation text and will not receive further marketing or non-essential messages from that program.

• Opting out of SMS does not opt you out of email or postal communications. Some clinical messages may continue if they are required for safe care; we will tell you if that's the case and how to receive them another way.

You may also email optout@regener8now.com to opt out of all marketing channels.

6. Carrier disclaimer

Carriers are not liable for delayed or undelivered messages. Supported U.S. carriers include AT&T, Verizon, T-Mobile, Sprint, US Cellular, Boost, MetroPCS, Virgin Mobile, and others. Service availability depends on your carrier and device.

7. Privacy and HIPAA

We do not include detailed clinical information in standard SMS. Standard SMS is not encrypted end-to-end, and we treat it as an unsecured channel. By opting in, you accept the risk of receiving non-clinical messages by SMS. Sensitive clinical information is communicated through the patient portal or other secure channels.

See our Privacy Policy and Notice of Privacy Practices for how we handle your information.

8. Eligibility

You must be 18 or older and the account holder of, or otherwise authorized to use, the mobile number you provide.

9. Changes

We may update these SMS Terms. Material changes will be posted here with a new "Last updated" date and, where appropriate, communicated by email or text.

10. Contact

Regener8 Health & Wellness, LLC
2901 NW Commerce Park Drive, Suite 1
Boynton Beach, FL 33426
support@regener8now.com

Form-side disclosure (paste below any phone-collecting input)

By providing your mobile number and checking this box, I agree to receive recurring SMS messages from Regener8 about appointments, prescriptions, programs, and wellness reminders. Message frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel. Consent is not a condition of purchase. See SMS Terms and Privacy Policy.

Sample messages (for A2P 10DLC registration)

[REGENER8] Reminder: telehealth visit tomorrow at 2:00 PM ET. Reply C to confirm or R to reschedule. Reply STOP to cancel.

[REGENER8] Your prescription has shipped. Tracking link inside the patient portal. Reply STOP to cancel, HELP for help.

[REGENER8] New lab result available in your portal. Log in at portal.regener8now.com. Reply STOP to cancel.

[REGENER8] Welcome to Regener8! Your wellness coordinator will reach out within 1 business day. Reply STOP to cancel, HELP for help.